La Cruz de Huanacaxtle Vacation Packages

Brand new, clean, awesome shaded pool.

Was such an enjoyable stay! Absolutely loved the entire staff and they were beyond accommodating to our needs! Personally wanted to thank Miguel and Israel for being amazing front desk and making us feel so welcomed and inviting’

The place was exactly as described, very clean, located in a safe area, and the service was excellent. However, I wish the hot water had been working or that the issue had been fixed after I reported it. Also, we were a group of four, and there was only one bed with no sofa bed available, despite the listing allowing reservations for up to four guests.

I’ll start by saying the hotel is old. Despite that they’ve maintained it pretty well. This isn’t a luxury resort but if it tells you anything we booked another trip to return here in a few months on our way home. The staff is amazing and they were quick to address a maintenance issue in our room. Our son was in the pool the entire time which was great and the food options were really good- not Michelin star but better than other all inclusive I’ve stayed at and there’s plenty of variety. The cevicheria on the beach is actually really good - I’d go there as a standalone and pay for it to be honest. Great vibes and I think a really good value.

Front desk, The bellman helped me with my luggage, the suttle driver, the trolley drivers were amazing, they gives us great welcome, and excellent service. The staff from restaurants are fantastic, they gives us great service. I really recommend Mousai Hotel in Puerto Vallarta, Mexico ( adults only) has great views, clean rooms, great environment, amazing service. Love this place, definitely come back again.